Return and Refund Policy: Damaged Goods
If you receive any goods in a damaged condition, we are committed to resolving the issue promptly. Please notify us within 48 hours of the delivery timeby reaching out to our customer service.
Options for Resolution:
Credit Issuance:
We may issue you a credit equivalent to the amount paid for the damaged goods. This credit will be provided in the same mode of payment used for the original purchase.
Replacement Goods:
At our discretion, we may send you replacement goods in lieu of issuing a credit. This option is available if you notify us within the 7-day timeframe.
Process:
Notification Period:
You must notify us within 48 Hours of the delivery date for damaged goods or non-delivery.
Proof of Damage:
We may request proof of the damage, such as clear images or other documentation, Unboxing Videos, shipping label as a condition for issuing replacements or credits.
Refund for Non-Delivery:
In the event of non-delivery of the product, a refund will be processed within 7 to 10 working days from the date of notification.
Cancellation Conditions:
If there is a failure to provide proof of damage from your side, the product cannot be canceled.
Customer Support:
For all concerns related to damaged goods, non-delivery, or cancellations, please contact our customer service team. We are here to assist you in ensuring a smooth resolution.
Please review our complete terms and conditions for more details on our return and refund policy. Your satisfaction is our priority, and we appreciate your cooperation in facilitating the resolution process.
ShreejiFine – India's Favorite Flour Mill. a premium home flour mill, atta chakki brand. We prioritize customer satisfaction, offering innovative features with the best quality home flour mill.
customer.care(at)shreejifine.com
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